Building a Global Learning Organization: Using TWI to Succeed with Strategic Workforce Expansion in the LEGO Group

Written by Patrick Graupp, Gitte Jacobsen and John Vellema
Published by CRCPRESS, 2014
Language: English
Buy the book here

Building a Global Learning Organization describes how a multinational company has developed a global structure for learning about the TWI programs. This is to create and maintain standardized work between linguistic and cultural platforms. In this book, Shingo Award-winning author Patrick Graupp cooperates with two practitioners who planned and implemented LEGO's global learning organization. This book contains organizational and implementation models used by LEGO and provides an understanding of the critical factors to be considered in order to make the implementation a success. The book explains the challenges that LEGO had to overcome in order to succeed with the implementation.

  • Gives the reader the original organizational and planning models used by LEGO to build their global learning organization.
  • Gives the reader a clear introduction to how and why TWI is used as a basis for success in achieving standardization of language and culture.
  • Introduces the reader to the basic work of cultural change. From getting workers to understand the change to creating motivation to move the organization into a new learning system.
  • Gives the reader a step-by-step guide to how to create a solid foundation for a learning organization.  
  • Includes case studies that describe in detail how to ensure successful expansion.

"LEGO has been a household name all of my life and I was aware that they had a strong people-focused culture and adopted lean methods.  I was not aware how far LEGO has come in moving from the tools to investing in developing people and becoming a learning organization.  This book, written with LEGO insiders, is a stunning example of the discipline and commitment needed to develop people as masters of their crafts through the only way people learn—repetitive, deliberate practice."
- Jeffery K. Liker, Professor, University of Michigan

"Few books, if any in the Lean area since the NUMMI era, have gone into such depth on what it takes to integrate and unify across cultures. The book will become a standard guide not only to TWI implementation, but to the wider challenge of cross functional and cross cultural integration."
- John Bicheno, Founder of MSc in Lean Enterprise at University of Buckingham

"While TWI has made a significant comeback in recent years ... , the ability to make it an integrated and sustainable system of developing people with a highly productive capability to solve problems while continually learning has remained allusive to most organizations. The book describes in detail how LEGO achieved this culture through a strategic and deliberate plan to develop and deploy a global system of organizational training using TWI as its foundation."
- Jim Huntzinger, President/Founder, Lean Frontiers

John develop and anchored our Global Job Training Organization within our Manufacturing sites. This is now one of the reasons, that we at LEGO can expand with the speed we do.

Stephen Burke - Vice President HR and Continuous Improvement, the LEGO Group


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Contact John Vellema